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Below is a sample of the services we provide to our patients, in
addition to the medical equipment and supplies provided. These services
are offered at no additional cost to you or your insurance program.
- Next Day Delivery
- 24 hour emergency service
- On-time delivery and service
- Evaluation of client for specialized products.
- Evaluation of client’s home for wheelchair accessibility
- Time and travel to secure proper documentation for patient
- Time and labor involved with trial fittings and product
sampling
- Labor for warranty repair of defective products
- Pick-up and delivery of product
- Pressure mapping for proper seating system
- Follow-up with physicians (progress and compliance)
- Monitoring use of product
- Cleaning of equipment
- Billing of primary or secondary payer sources
- Rework of denied claims
- Product and safety education to client
- Arrange for patient travel
- Cleaning of equipment
- Loaner products while client’s product is in for
service
- Providing additional E tanks at no charge
- Provide oxygen conserving devices for client’s
ease of portability of O2
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